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Do It Online

Patients are welcome to register for online services.

Registration forms are available at reception and will require 5 working days to process, at which time your unique Username and Password will be ready for collection. 

Given the sensitivity of the information available online all patients will be required to present 2 forms of ID from the list below, at least one of which must be photographic:

  • Passport
  • Driving License
  • Birth Certificate
  • Bank Statement
  • Utility Bill
  • Marriage Certificate

If you do not have any of the above we may still be able to register you but please speak directly to reception.

Before you apply for online access to your record, there are some other things to consider.

It will be your responsibility to keep your login details and your password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you can't do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.

If you print out any information from your record it is also your responsibility to keep this secure. If you are worried about keeping printed copies safe, we recommend you do not make copies at all.

Although the chances of any of these things happening is very small, you will be asked that you have read and understood the following before you are given login details.

Forgotten history:

There may be something which you have forgotten about in your record that you might find upsetting.

Abnormal results or bad news:

If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

Choosing to share information with someone:

It's up to you whether you share your information with others - perhaps family members or carers. It's your choice, but it is also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood information:

Your medical record is designed to be used by clinical professionals to ensure you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else:

If you spot anything in the record that is not about you or you notice any other errors, please log out of the system and contact the practice as soon as possible.

Once you have received your Username and Password follow the link below to access your medical record.

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